Privacy Policy

Privacy Policy

Thank you for using Pilio. This policy explains how we handle your information in a clear and concise manner.

Core Principles

  • Local-First: Some tools (e.g., Gemini Watermark Remover) run entirely in your browser — files never leave your device.
  • Minimal Collection: We only collect information necessary to provide the service.
  • Never Sold: We do not sell your personal information.
  • Transparent & Controllable: You can contact us at any time to inquire about or delete your data.

Information We Collect

Information You Provide

  • Feedback: Information you submit via email or feedback channels.

Information Collected Automatically

  • Technical Information: Device model, browser type, operating system.
  • Usage Data: Access times, feature usage frequency.
  • Log Data: IP address, visited pages, error reports.

About File Processing

For tools that use browser-local processing, your files stay entirely on your device — we cannot access them.

For tools that require server-side processing, files are stored temporarily during processing and automatically deleted upon completion.

How We Use Information

  • Provide and improve Pilio services
  • Process your requests and provide support
  • Send important service notices
  • Maintain service security

Information Sharing

We only share information when:

  • You give explicit consent
  • Required by partners necessary to provide the service (e.g., cloud services, analytics)
  • Required by law

All partners are bound by confidentiality agreements.

Security Measures

  • TLS encryption in transit; data encrypted at rest
  • Strict access control
  • Regular security assessments

Data Storage

Data is primarily stored in the EU/EEA. Cross-border transfers comply with applicable laws and include equivalent safeguards.

Cookies

We use cookies to remember preferences, analyze usage, and maintain security. You can manage cookies through your browser settings.

Your Rights

You can at any time:

  • Inquire about the information we hold relating to you
  • Rectify inaccurate information
  • Delete your personal information
  • Withdraw previously granted consent

We respond to requests within 30 days.

Children's Privacy

Our services are not directed to children under 13. If we discover that we have inadvertently collected information from a minor, we will delete it immediately.

Policy Updates

If we make material changes, we will post a prominent notice on the website and provide 30 days' advance notice. Continued use of the service indicates your agreement to the updated policy.

Contact Us

Questions? Contact us at: [email protected]

General inquiries are answered within 3 business days. Personal data requests are processed within 30 days.

Last updated: March 3, 2026